Data Protection Policy

Chesterfield Borough Council is committed to protecting your privacy when you use our services. This privacy notice explains how we use information about you and how we protect your privacy in line with data protection legislation. The council's overarching privacy policy is available here.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. You can find contact details at the bottom of the page. Chesterfield Borough Council is the data controller for the information we collect about you through this website.
 
Data sharing
We will only share your information if it is necessary in order to provide you with the service you've requested, or where we're required by law to do so. 
In certain circumstances, the council may have to disclose your information to other parties, these include:
• Statutory enforcement duties
• Disclosures required by law
• To detect/prevent fraud – see our webpage on the National Fraud Initiative
• Auditing and administering public funds
 
This website is hosted by New Mind | tellUs. They act as a data processor on behalf of the Council to store and host the website and associated data. All their servers are based in the UK. You can view their privacy policy on their website.
 
What we use your personal data for

Requesting a brochure

When you request a brochure through the website, we process your personal data so that we can send it to you. Under data protection law, the lawful basis for this processing is based on "the consent of the data subject".
 
We will only send you promotional material or newsletters if you have consented to receive them. You can withdraw consent at any time by emailing tourism@chesterfield.gov.uk. Withdrawing your consent for marketing will not impact event related communications. Under data protection law, the lawful basis for this processing is based on "the consent of the data subject".

It is not possible to book a ticket for an event through our website however if you choose to transfer to the organisers website booking may be possible. Similary if you book accommodation from the point you click book you will transferred to a booking website relevant to the option you have chosen.
 
Submitting an event
Event organisers can submit events for inclusion on the website. We collect contact details for the event organiser in order to request further information, or to check the accuracy of information. Contact details will not be published on the website
 
Under the data protection law, the lawful basis for this processing is "Necessary for the purposes of legitimate interests". In this instance, the Council's legitimate interest is to promote Chesterfield as a tourism destination by providing accurate and relevant information about events and tourism business in the area.
 
The information provided when an event is submitted, including contact details, may be shared with other local councils’ tourism websites and with the Visit Peak District website.

You can contact us if you would like your information to be updated or removed, please email tourism@chesterfield.gov.uk.
 
Complaints
If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer:
• By phone - 01246 345345
• By email - dpo@chesterfield.gov.uk
• By writing to - Data Protection Officer, Chesterfield Borough Council, Town Hall, Rose Hill, Chesterfield, Derbyshire, S40 1LP
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO) at:
• Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
• Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
• Alternatively, please visit ico.org.uk or email casework@ico.org.uk